Since this company was sold,the new shoes are narrower, stiffer and take longer to break in. I had to purchase a size up from the previous manufacturer. I like the look of this shoe as it is very nice with dress slacks but tongue rubs sore spots on my feet unless I wear laces very loose. My feet are "princess and the pea" sensitive though and I was spoiled by the quality of the others. These will do. I switched out the liners for ones from the old shoes as they were softer and had more cushion. I hope the company reads these reviews and makes some adjustments.